1.1. These Terms and Conditions (“Terms”) explain how you may access, use, and license the digital materials (“Digital Content”) available through this website (the “Site”). Please read them carefully before completing your order.
1.2. When you purchase a licence, you are granted permission to use the Digital Content under the conditions outlined below — you are not purchasing ownership of the materials.
1.3. Before continuing with any order, please make sure you:
1.4. By placing an order through our Site, you confirm that you accept and agree to these Terms. If you do not agree, you will not be able to proceed with your order.
1.5. We may update these Terms, the Site, or related policies at any time. Continued use of the Site following changes means you accept the updated version. Please check this page regularly for any updates.
2.1. We communicate primarily by email or through messages displayed on our site. By using our services, you agree that electronic communications (such as confirmation emails or notices) satisfy any legal requirement for written communication.
2.2. We may contact you using the email address linked to your account, so please ensure it’s always up to date.
3.1. When creating an account on our Website, you’ll be asked to choose a username and password. You are responsible for maintaining the confidentiality of these credentials and for all activity that occurs under your account.
3.2. By registering, you confirm that:
3.3. You authorise us to verify your details and, where necessary, confirm your identity using third-party services or credit reference agencies.
4.1. To access and use the Digital Content provided on this Website, you must:
4.2. Users under 18 may only access the Website under the supervision of a parent or guardian. If you do not meet these requirements, you must not use this Website.
5.1. We grant you a non-exclusive, non-transferable licence to use the Digital Content according to these Terms and any accompanying policies published on our Website.
5.2. This licence does not grant ownership; all intellectual property rights remain with us or our licensors.
5.3. If any of the Digital Content includes open-source software, you’ll also be bound by its specific licence terms, which may override parts of this Licence.
5.4. Certain security and technical protection measures may accompany the Digital Content to safeguard our intellectual property.
6.1. You agree to:
6.2. You must not:
Please review the technical specifications listed on our Website to ensure your device and software are compatible with the Digital Content. We are not responsible if your device cannot access or properly display the content.
8.1. All prices for Digital Content are displayed on the Website and include VAT unless otherwise stated.
8.2. We reserve the right to adjust prices before delivery if external factors, such as currency fluctuations or supplier cost changes, impact our costs. You’ll be notified in advance of any such change.
9.1. Payments can be made via Stripe (for individual users) or by invoice (for schools).
9.2. By placing an order, you authorise us to process payment from your chosen method, including automatic renewals if applicable.
9.3. For individuals, payment must be completed before access is granted. For schools, payment is due upon invoice receipt unless otherwise agreed in writing.
9.4. You confirm that:
9.5. We take reasonable steps to protect your payment information, but we cannot be held responsible for unauthorised third-party access unless due to our negligence.
9.6. Subscription Types
9.7. School Payment Terms
Invoices are due upon receipt. Acceptance of a quotation or invoice confirms that the service begins immediately and is non-refundable unless required by law.
9.8. Renewals and Cancellations
School subscriptions renew annually unless written notice of cancellation is received at least 30 days before renewal. Non-payment does not constitute cancellation.
10.1. When you place an order on our website, you are making an offer to license the selected Digital Content under these Terms.
10.2. Submitting your order indicates that you agree to comply with all the terms of the Licence and these Conditions.
10.3. We reserve the right to decline any order before it has been accepted, without needing to provide a reason.
10.4. It is your responsibility to ensure that all information you provide when placing an order is accurate and complete.
10.5. An automatic confirmation that your order has been received does not mean that it has been accepted.
10.6. A binding contract (the “Contract”) is formed only once:
10.7. The Contract covers only the Digital Content specified in the Confirmation Notice.
10.8. Please review the Confirmation Notice carefully and keep a copy for your records.
10.9. If access to Digital Content is provided before the Confirmation Notice is sent, the Contract will be considered active at the moment access is granted.
10.10. You will be bound by the version of our Terms and policies in force at the time of your order unless:
11.1. Digital Content will be provided in the format and manner described on the Website or in your Confirmation Notice.
11.2. We aim to make the Digital Content available within a reasonable timeframe once payment has been confirmed.
11.3. We are not responsible for delays outside our control, including technical or network issues.
Refunds and Cancellations
11.4. Refunds are generally not available once Digital Content has been made accessible, except as required by law (for instance, if the content is faulty or misdescribed).
11.5. For School Subscriptions, acceptance of a quotation or invoice confirms that the service begins immediately and cannot normally be cancelled or refunded.
If you have a concern or complaint about any Digital Content or service, please contact us at sales@thelearntree.com. We aim to respond promptly and work toward a fair resolution.
13.1. All Digital Content, materials, and other content available on this website are protected by copyright, trademark, and other intellectual property laws.
13.2. You acknowledge that ownership of all rights, titles, and interests in the Digital Content remains with us or our licensors at all times.
13.3. You may:
13.4. You must not:
13.5. Where copyright or trademarked materials from third parties are used, we recognise and respect those rights.
13.6. Sharing this Website’s content is permitted via social media share buttons or by linking to our official URLs. Commercial use or reproduction of our materials requires prior written consent from The Learn Tree.
You may use the website only as permitted by these Terms and for lawful purposes. Unauthorised use, including data mining, scraping, or attempting to breach security measures, is strictly prohibited.
15.1. Nothing in these Terms excludes or limits our liability for:
15.2. The Website and Digital Content are provided “as is” without warranty of any kind. We make no guarantees regarding uninterrupted access, accuracy, or suitability for a specific purpose.
15.3. We are not responsible for losses arising from:
15.4. You agree to use Digital Content at your own discretion and risk.
15.5. Except where required by law, our total liability is limited to the amount you paid for the Digital Content.
15.6. You agree to indemnify and hold us (including our staff and partners) harmless from all claims, losses, and costs resulting from your breach of these Terms or misuse of our Website.
16.1. We may suspend or terminate your account or access to Digital Content without notice if:
16.2. Upon termination:
17.1. We are not liable for delays or failures caused by events outside our reasonable control, including:
17.2. If such an event occurs, we’ll notify you promptly and take reasonable steps to resume service. If the delay continues for more than 25 days, either party may cancel the Contract, and we will issue a refund where applicable.
18.1. We collect and use personal and technical data to improve our services and ensure compliance with these Terms.
18.2. By using our Website, you consent to our processing of data as described in our Privacy Policy, available on our Website.
18.3. We do not store payment card details or share your personal data with unauthorised third parties.
No one other than you or The Learn Tree has any rights to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999.
We may link to third-party websites for your convenience. We are not responsible for their content, policies, or any loss or damage that may arise from using them. You access such sites at your own risk.
You may link to our homepage provided that:
We may withdraw linking permission at any time and request that you remove links immediately.
These Terms, together with any referenced documents, form the entire agreement between you and The Learn Tree and replace any prior discussions or understandings. Each party confirms that they have not relied on any statement not set out in this Contract.
This Website and all contracts formed through it are governed by the laws of England and Wales. Any disputes will be handled exclusively by the courts of England and Wales.
